We approach things differently.
Distyll. It’s not a common name. Then again, Distyll Graphic Solutions is not a common company. That’s because our entire approach is unique to the industry. Our approach is built around a goal of taking a complex process and providing clients a simple, convenient and user-friendly experience. We start with a very detailed and personalized fact-finding mission, then distill the conversation into a customized recommendation and, in the end, a simpler, better, more flexible solution.
It’s this very different approach that allows us to complete projects accurately, efficiently, on time and on budget. It’s also why our clients view us not just as a vendor, but as a long-term partner committed to anticipating their needs and exceeding their expectations.
We’re constantly refining how we work with each client to create the most effective solutions to very specific challenges. Each program we execute follows a thorough four-step process.
Step 1: Discover and Assess
We work hard to understand our clients’ business. This starts with a discovery session with leadership, where we meet with the client to learn about their operational and branding objectives. This gives us a better understanding of who they are, what they do and the opportunity to define goals.
Then, we head out into the field to make observations and shape recommendations. We firmly believe there is value in seeing the performance of a program firsthand. Conversations often take place with anyone from the people who drive and service your fleet to those involved in building, modifying or financing your vehicles. It’s how we gain valuable insights into what’s working and what’s not.
Our years of industry experience help shape customized and tailored solutions that meet goals defined during discovery. Our attention to brand and function ensures the final product supports the marketing message and works exactly as it should.
The outcome of our assessment process is a consolidation of our findings during discovery. This research provides our clients value by anticipating challenges, eliminating mistakes and increasing responsiveness. The next phase is when we strategize and plan.
Step 2: Strategize and Plan
During this phase, we create a personalized recommendation based on the insights uncovered in the discover and assess phase. We meet internally with our cross-functional team to develop a strategic solution with goals including:
- Creating a flexible approach to graphic implementation.
- Innovating the creation-to-delivery process.
- Improving the appearance and consistency of the fleet identity.
We then succinctly summarize our program goals and provide a recommendation, which includes our research findings, capabilities, a timeline and estimate. This gives our clients a very clear action plan for the entire project. Upon approval of the plan, it’s on to the execute phase.
Step 3: Execute
The goal of planning is to identify and say what we need to do. Execution is doing what we say we’ll do. In other words, this is when we activate the plan we created and deliver on our commitment. Our methodology is client focused and built on the principles of just-in-time manufacturing.
We realize the ability to adjust quickly is a requirement in today’s business environment. The just-in-time manufacturing approach allows us to be incredibly nimble for our clients. By producing what you need, when you need it, we can quickly adapt to any changes in business such as:
- A change to vehicle ordering plans (i.e., quantity or type).
- Changes to brand strategy that impact vehicle design.
- Unexpected mergers or acquisitions that could result in excess inventory.
Our just-in-time method allows our clients to make quick and smart business decisions while mitigating risk of inventory waste.
After we execute the program, we evaluate the program performance against the plan to refine the process for future orders.
Step 4: Evaluate
Continuous improvement is deeply rooted in the culture at Distyll. We feel strongly that every client project offers an opportunity to evaluate performance against our plan to drive organizational improvements in efficiency, effectiveness and flexibility.
We include our clients in this process to get a 360-degree view of program results. We assemble a team comprising all stakeholders and participants to review key performance metrics for each project. Feedback quantifies what went right, notes opportunities for improvements and establishes clear goals for the next project or model-year plan. This step supports our ongoing mission to provide flexible and innovative solutions built around our clients’ business needs.